Source: https://mindstamp.com/help/collect-precise-viewer-location
Generated from the Help Center records: 2026-10-05

# How can I collect the exact viewer location?

Topic: [Reporting and integrations](https://mindstamp.com/help/reporting) · Updated: 2026-09-25

## Short answer

Open the video **Settings**, go to **Advanced** and turn on **Collect precise viewer location**. When the video loads, the browser asks the viewer to share their location. If they allow it, the view records their coordinates and an address. This setting is on Core and higher plans.

## Steps

1. Open the video and select **Settings**.
2. Go to the **Advanced** section.
3. Turn on **Collect precise viewer location**.
4. Open the share link in a new browser window and allow the location prompt.
5. Finish or close the session, then open the view in **Reporting** > **Views** and check the location.

![Mindstamp video Settings, Advanced section, with the Collect precise viewer location switch](https://cdn.mindstamp.com/website2026/help/settings-precise-location.webp)

_Settings > Advanced: turn on Collect precise viewer location._

## What the viewer sees

The browser shows its own permission prompt when the video loads. The viewer can allow or block it. If they block it, or do not answer within a few seconds, the video plays as normal and the view uses the approximate location from the network address.

## What is stored

With permission, the view stores latitude and longitude, and Mindstamp looks up the matching address: street, postal code, city, region, county, country and a map link. The field `has_exact_location` is true. Without permission, the view stores only the approximate city, region and country.

The precise fields appear in a views export when you select **Include Interactions, Variables, and Location**, and in the API and view webhooks.

## Embeds

The embed code from Mindstamp allows the location prompt inside the frame. If you edited the embed code, keep `geolocation` in the iframe `allow` attribute. A site that blocks location for embedded frames also blocks the prompt.

## Privacy

An exact location is personal data. Tell viewers why you ask for it, collect it only when you need it, and follow your own privacy policy.

## Go further

- [Settings tutorial](https://mindstamp.com/tutorials/settings)

## Related answers

- [Why is the viewer location wrong or in another country?](https://mindstamp.com/help/why-is-viewer-location-inaccurate)
- [What does each exported field mean?](https://mindstamp.com/help/exported-fields-explained)
- [What personal data does Mindstamp collect from viewers?](https://mindstamp.com/help/personal-data-collected)

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