Source: https://mindstamp.com/help/completion-certificates
Generated from the Help Center records: 2026-10-05

# How do I give learners a certificate when they complete a video?

Topic: [Training, LMS and certificates](https://mindstamp.com/help/training) · Updated: 2026-10-05

## Short answer

Design a certificate on the **Certificates** page, then add it to a video with a **Get certificate** action or the end screen. Set the rules for that video: a watched percentage, a passing score, a known identity, or a mix. Learners who meet the rules download a personalized PDF that has a public verification link.

## Steps

1. In the side menu, under Workspace, select **Certificates**.
2. Select **New certificate**. Start from a **Blank canvas** or **Upload a design** (PNG or JPEG, up to 15 MB; landscape works best).
3. Enter a **Certificate name**, then add fields such as **Viewer name**, **Course name**, **Issue date**, **Score** and **Certificate ID**. Save the design.
4. Open the video. Add a button or hotspot with the **Get certificate** click action, or open **End Screen** and choose **Show button to get certificate**.
5. Select the certificate. Under **Rules for this video**, turn on **Require watched percentage**, **Require passing score**, or both, and enter the values.
6. Optional: select **Require a known viewer identity** so only identified learners qualify.
7. Preview the video as a learner in a private browser window and meet the rules. Select the button. The certificate PDF opens for download.

![Mindstamp New certificate dialog with the Blank canvas and Upload a design options and the Certificate name field](https://cdn.mindstamp.com/website2026/help/certificate-new.webp)

_Certificates > New certificate: start from a blank canvas or upload your own design, then name it._

## Fields you can place on a certificate

Viewer name, email, phone and custom ID; course name (the video title); group name; organization name; completion percentage; score; issue date; completion date; certificate ID; certificate title; any custom variable; and your own text. You can set the font and text case for each field.

## What the learner sees

- If the learner has not met the rules, a message says what is missing, for example the watched percentage or score still needed, with **Continue watching**.
- If Mindstamp does not know the learner's name, it asks for the name as it should appear on the certificate.
- A qualified learner can select **Download PDF** or copy the verification link. Anyone with that link can view and download the certificate.
- Mindstamp does not email the certificate to the learner.

## Track and revoke certificates

- On the **Certificates** page, the **Issued** view lists every certificate. Search by viewer, video or certificate ID.
- Select **Revoke** to cancel a certificate. Its verification page then shows it as revoked. You can restore it later.
- If you delete a design, it stops issuing. Certificates people already earned stay valid.
- Each video's **Reporting** page has a certificates report for that video.

## Plans

Core includes 5 certificate templates. Pro includes 10. Scale, Ultra and Enterprise include 15. Basic does not include certificates. The **Certificates** page shows how many you have used. See [pricing](https://mindstamp.com/pricing).

## How the score rule works

The passing-score rule uses the score in your Mindstamp reports. That score counts every answer attempt, so a learner who retries a question can have a lower score than their final answers suggest. See [passing scores and retries](https://mindstamp.com/help/quiz-passing-score-and-retries).

## Go further

- [Certificates](https://mindstamp.com/features/certificates)
- [End screen tutorial](https://mindstamp.com/tutorials/end-screen)
- [Compare plans](https://mindstamp.com/pricing)

## Related answers

- [How do passing scores and retries work in a video quiz?](https://mindstamp.com/help/quiz-passing-score-and-retries)
- [How do I track a training course from the first video to the final report?](https://mindstamp.com/help/track-a-training-course)
- [What click actions are available in Mindstamp?](https://mindstamp.com/help/click-actions)
- [How do I export training completion records for an audit?](https://mindstamp.com/help/export-training-records)

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