Source: https://mindstamp.com/help/completion-notifications
Generated from the Help Center records: 2026-10-05

# Can I get an email when a learner completes a video?

Topic: [Training, LMS and certificates](https://mindstamp.com/help/training) · Updated: 2026-09-25

## Short answer

Yes. Open the video, select **Lead Capture**, and under **Alerts** turn on **Email me on completion**. You can set a **Minimum completion** and a **Minimum score**. Mindstamp emails you once for each qualifying view by an identified learner.

## Steps

1. Open the video and select **Lead Capture**.
2. Under **Alerts**, turn on **Email me on completion**.
3. Enter a **Minimum completion** percentage. If you leave it blank, the learner must watch 100%.
4. Optional: enter a **Minimum score**. Leave it at 0 to send the email whatever the score.
5. Make sure learners are identified. Use lead capture that asks for an email, a personalized link, or URL parameters with email or custom_id.
6. Test: open the video in a private window with ?email=you@example.com at the end of the link. Watch past the minimum, then close the tab. The email arrives after the view ends.

![Lead Capture Behavior and Alerts cards in Mindstamp with Allow skipping, Remember viewers (Capture once, skip next time) and the email alert switches highlighted](https://cdn.mindstamp.com/website2026/help/lead-capture-behavior-alerts.webp)

_Behavior sets whether viewers can skip the form and whether Mindstamp remembers them. Alerts email you about new leads._

## When the email is sent

- Only for identified learners. The view must have an email address or a custom ID. Anonymous views do not send an email.
- After the viewing session ends, not at the moment the learner reaches the percentage.
- Once per view. If the learner watches again, the new view can send another email.
- The score check uses the report score, which counts every answer attempt.

## Who receives it

The completion email goes to the email address of the video owner. The alert card shows the address under **Sends to**. The email shows the learner's name or contact details, the watched percentage, the score, and a link to their viewer report.

## Other ways to get completion data

- [Webhooks](https://mindstamp.com/help/webhooks) and [Zapier](https://mindstamp.com/help/how-to-connect-and-send-data-to-zapier) can send each completed view to another system, such as a team channel or spreadsheet. View webhooks and Zapier are on Core and higher plans.
- Recurring exports email a CSV report daily, weekly, twice a month or monthly. They are on Pro and higher plans. See [export training records](https://mindstamp.com/help/export-training-records).
- **Email me each new lead** is a separate alert. It sends an email when a viewer submits lead capture.

## Plans

Instant lead alerts are on Core and higher plans. See [pricing](https://mindstamp.com/pricing).

## Go further

- [Lead capture tutorial](https://mindstamp.com/tutorials/lead-capture)
- [Compare plans](https://mindstamp.com/pricing)

## Related answers

- [How do I capture a viewer’s name, email, or phone number?](https://mindstamp.com/help/how-do-i-capture-name-email-or-phone-number-in-my-mindstamp-video)
- [How does Mindstamp recognize viewers, and why are some anonymous?](https://mindstamp.com/help/viewer-identity-and-anonymous-viewers)
- [How do Mindstamp webhooks work?](https://mindstamp.com/help/webhooks)
- [How do I export training completion records for an audit?](https://mindstamp.com/help/export-training-records)

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