Source: https://mindstamp.com/help/getting-started
Generated from the Help Center records: 2026-10-05

# Getting started and account

Make your first interactive video, invite your team, and manage your login. 11 answers. Part of the [Mindstamp Help Center](https://mindstamp.com/help).

## [How do I get started with interactive video?](https://mindstamp.com/help/getting-started-using-interactive-video)

Start with one existing video and one action you want the viewer to take. In Mindstamp, create a video, add only the interactions that lead to that action, preview every path, publish, and then use the reporting to decide what to improve.

Markdown: https://mindstamp.com/markdown/help/getting-started-using-interactive-video.md

## [How do I edit a video to make it interactive?](https://mindstamp.com/help/how-can-i-edit-a-video-to-make-it-interactive)

Bring a finished video into Mindstamp, then add questions, buttons, hotspots, text, images, and branching on its timeline. Mindstamp adds an interactive layer on top of the video; cutting, combining, color, and audio edits happen in a video editor first.

Markdown: https://mindstamp.com/markdown/help/how-can-i-edit-a-video-to-make-it-interactive.md

## [Do viewers need a Mindstamp account to watch?](https://mindstamp.com/help/do-viewers-need-an-account)

No. Viewers open a share link or an embedded video in their browser and watch without a Mindstamp account. You can still ask for details or limit who can watch with a password, an access list, lead capture, or approved embed domains.

Markdown: https://mindstamp.com/markdown/help/do-viewers-need-an-account.md

## [How do I invite team members to my account?](https://mindstamp.com/help/invite-team-members)

The organization owner invites team members. Open Organization in the side menu, select Manage all next to Members, then select + Invite and enter one or more email addresses. Each teammate uses one admin seat, so you need a free seat for each invite.

Markdown: https://mindstamp.com/markdown/help/invite-team-members.md

## [How do I create and use groups in Mindstamp?](https://mindstamp.com/help/creating-groups-using-mindstamp)

A group is a shared space for selected videos. Open Groups in the side menu, select New group, add videos, and then add people as a Viewer, Analyst, or Admin. Groups are on Core and higher plans.

Markdown: https://mindstamp.com/markdown/help/creating-groups-using-mindstamp.md

## [What roles and permissions can team members have?](https://mindstamp.com/help/user-roles-and-permissions)

Each organization has one owner and any number of members, one per admin seat. Members see each other's videos only when a video's owner allows it. Inside a group, each person is a Viewer, an Analyst, or an Admin.

Markdown: https://mindstamp.com/markdown/help/user-roles-and-permissions.md

## [How do I organize videos in folders?](https://mindstamp.com/help/organize-videos-in-folders)

Open Folders in the side menu, select New Folder, and give it a name. Open the folder and select Edit Videos to choose which videos belong in it. You can nest subfolders inside folders.

Markdown: https://mindstamp.com/markdown/help/organize-videos-in-folders.md

## [How do I change or reset my password?](https://mindstamp.com/help/change-or-reset-password)

On the Mindstamp login page, select Forgot password?, enter your account email, and select Submit. Open the link in the email and set a new password of at least 8 characters. Use the same steps to change a password you still know.

Markdown: https://mindstamp.com/markdown/help/change-or-reset-password.md

## [How do I change the email address on my account?](https://mindstamp.com/help/change-account-email)

The login email cannot be changed in the app. Send an email to hello@mindstamp.com from your current account email, and give the new address you want to use. Support makes the change and confirms it.

Markdown: https://mindstamp.com/markdown/help/change-account-email.md

## [How do I delete my Mindstamp account?](https://mindstamp.com/help/delete-account)

Send an email to hello@mindstamp.com from the email of the account you want to delete. If you have a paid plan, cancel it in Billing first. Trial accounts that never subscribe are deleted automatically some time after the trial ends.

Markdown: https://mindstamp.com/markdown/help/delete-account.md

## [Can Mindstamp build my interactive video for me?](https://mindstamp.com/help/can-mindstamp-build-my-video)

Yes. You can run it yourself, split the work with the Mindstamp team, or hand the whole project over. Split and hand-over projects are scoped and quoted before work starts.

Markdown: https://mindstamp.com/markdown/help/can-mindstamp-build-my-video.md

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