Source: https://mindstamp.com/help/track-a-training-course
Generated from the Help Center records: 2026-10-06

# How do I track a training course from the first video to the final report?

Topic: [Training, LMS and certificates](https://mindstamp.com/help/training) · Updated: 2026-09-25

## Short answer

Identify each learner before they watch, put the course videos in one playlist or group, and use the same identity on every video. Then export a **Completion report** for those videos to get one row per learner, with a score for each video.

## Steps

1. Choose one learner identity for the whole course: an email address or a custom ID, such as an employee number.
2. Collect it on every video. Use **Lead Capture** at the start of each video, a personalized link, or add ?email= or ?custom_id= to each link. In an LMS, a [SCORM package](https://mindstamp.com/help/scorm-export) passes the LMS learner ID for you.
3. Put the course videos in one playlist (**Playlists** in the side menu) or one group. In the playlist settings, turn on **Show learner progress** if learners watch from the playlist page.
4. On each video, set up the rules that define completion: required questions, no seeking, and correct answers. See [stop learners skipping ahead](https://mindstamp.com/help/prevent-skipping-ahead).
5. Test with one learner and at least two videos (see the test below).
6. To report, go to **Reporting** > **Views**, filter by the playlist or group, select **Export**, and choose **Completion report**. Set **Group participants by** to the identity you chose.

## Test before launch

- Open the first video in a private browser window with ?email=test.learner@example.com at the end of the link. Answer the questions, one of them wrong, and watch to the end.
- Open the second video the same way, with the same email. Watch part of it, then close the tab.
- Go to **Reporting** > **Viewers** and open the test learner. Expected result: one viewer with two views, one for each video, with the watched percentage and score for each.
- Export a **Completion report** for both videos, grouped by **Email**. Expected result: one row for the test learner, with a score column for each video.
- Export again with **Only include viewers that have completed all videos** on. The learner still shows if both views have ended. Use Raw views to check the watched percentage.

## Where to watch progress

- **Reporting** > **Viewers**: every view by one learner, across all videos.
- **Reporting** > **Questions**: the answers to each question, across learners.
- The playlist page, if **Show learner progress** is on: completed, in progress and not started, for the learner on that device.

## What a report cannot combine for you

- Anonymous views. Without an email or custom ID, the same person on two devices, or in two browsers, shows as two viewers. Mindstamp cannot join them later.
- Different identities. If a learner uses a work email on one video and a personal email on another, the reports show two people.
- Watched percentage and score in one row. The completion report shows scores per video. Raw views show watched percentage per view. Join the two files in a spreadsheet if you need both.
- Playlist progress across devices. The playlist page keeps progress in the browser, so a learner who changes device sees no progress there. Reports still show every identified view.
- Separate training cycles. Reports keep all views. For a yearly refresher, filter the export by date range, or put the new cycle in a new playlist or group.

## Go further

- [Playlists tutorial](https://mindstamp.com/tutorials/series)
- [Reporting tutorial](https://mindstamp.com/tutorials/reporting)
- [Exports tutorial](https://mindstamp.com/tutorials/exports)

## Related answers

- [How does Mindstamp recognize viewers, and why are some anonymous?](https://mindstamp.com/help/viewer-identity-and-anonymous-viewers)
- [Can I get one report with completion and answers across several videos?](https://mindstamp.com/help/report-across-multiple-videos)
- [How do I export training completion records for an audit?](https://mindstamp.com/help/export-training-records)
- [How do I give learners a certificate when they complete a video?](https://mindstamp.com/help/completion-certificates)

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