Source: https://mindstamp.com/help/where-is-mindstamp-data-stored
Generated from the Help Center records: 2026-10-05

# Where is Mindstamp data stored?

Topic: [Security and privacy](https://mindstamp.com/help/security) · Updated: 2026-10-05

## Short answer

Mindstamp stores and processes customer data in the United States. It does not offer an EU data-residency option. If your review needs more detail, such as subprocessors or encryption, ask the team during a security review.

## Steps

1. Read the section "Transferring PD from the European Union" in the [Privacy Policy](https://mindstamp.com/legal/privacy-policy).
2. List the questions your review needs answered: storage location, processing location, subprocessors and encryption.
3. Send them through the [Enterprise page](https://mindstamp.com/enterprise), or the [contact form](https://mindstamp.com/contact) if you are on a self-service plan.

![New video page in Mindstamp with Upload and the video platform sources Link, YouTube, Vimeo, Wistia, JWPlayer and Kaltura highlighted](https://cdn.mindstamp.com/website2026/help/getting-started-new-video-sources.webp)

_Start a video from a file upload or from a video you already host._

## Where different kinds of data live

- Videos you link from YouTube, Vimeo, Wistia or other hosts stay with that host. Mindstamp reads the video from there and does not change the source file.
- Videos you upload to Mindstamp are stored and streamed by Mindstamp.
- Interactions, designs, viewer responses and reports are stored in your Mindstamp account.
- Data you send to an integration, such as HubSpot, Zapier or a webhook, is also stored by that service under its own terms.

## Subprocessors

The Privacy Policy lists the kinds of service providers Mindstamp uses, such as payment processors and web analytics. It does not name each company. Ask for the list during a security review.

## Common procurement questions

- EU data residency: not offered as a published option.
- FERPA and COPPA: Mindstamp makes no published claim. The Privacy Policy says the website is not designed for anyone under 16.
- Encryption at rest: not described in the published documents. Ask during the review.
- Cookies: see the [Cookie Declaration and Network Calls](https://mindstamp.com/legal/cookie-declaration-network-calls) page.

## Go further

- [Enterprise](https://mindstamp.com/enterprise)
- [Contact the team](https://mindstamp.com/contact)

## Related answers

- [Do you complete security reviews and legal documents?](https://mindstamp.com/help/security-review)
- [Does Mindstamp support GDPR requirements?](https://mindstamp.com/help/gdpr)
- [What personal data does Mindstamp collect from viewers?](https://mindstamp.com/help/personal-data-collected)
- [What viewer and lead data does each integration send?](https://mindstamp.com/help/what-data-each-integration-sends)

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