Tutorial
Answer questions you did not record.
Genie is an assistant trained on your video that answers viewer questions about its content, in conversation, without leaving the player.
What it covers
Genie AI, step by step
Turning Genie on
Enabling the assistant for a video and deciding where in the experience it appears.
What it knows
Grounding the assistant in the content of the video rather than the open internet.
What viewers ask
Reading the questions people put to it, which is a record of what the video did not cover.
Why it matters
The questions are as useful as the answers
Every question a viewer asks Genie is a gap in the recording, named by the person who hit it.
- Viewers get an answer instead of dropping out
- No support ticket for a question the video nearly answered
- A standing list of what to cover in the next version
Next
Keep going
The walkthroughs run in order, but any one of them stands on its own.
Start building
Try it on a video you already have
Add the first interaction and see what it reports back.