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Does Mindstamp use my data to train AI models?

Updated · 1 min read

Short answer

No. Mindstamp does not use your videos, transcripts, answers or viewer data to train AI models, and the AI model providers that Mindstamp uses do not train on it either. AI agent features (Max and Mindstamp MCP) stay off until your account owner turns them on, and other AI features run only when you use them. For a written statement for a security or procurement review, contact us.

AI features that are off until the owner turns them on

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Max, the in-app video assistant, and Mindstamp MCP, which connects outside agents such as Claude or ChatGPT, need the organization owner to select Turn on AI features on the AI settings page. While they are off, they do not send your organization's data to an AI model provider. The owner can turn them off again at any time.

AI features you choose to use in a video

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These features send the content they need to an AI model provider to produce a result. They run only when you add or use them. The AI settings switch does not control them.

  • Genie AI answers viewer questions from the video transcript and the notes you give it.
  • AI question generation writes questions from a transcript.
  • Transcripts and captions turn speech into text.
  • Translation and dubbing translate audio, captions and interaction text.
  • AI voices read questions and answers aloud.

What to ask for in a review

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  • Which AI features your team will use, and which data each one sends.
  • Which model providers process that data, and their training and retention terms.
  • Whether the answer changes for Enterprise contracts.