What payment methods do you accept, and how do I update my card?
Short answer
Mindstamp bills through Stripe. You can pay by credit or debit card, or by another method that the secure Stripe payment page shows for your location. To update your card, open Billing and select Manage invoices & payments.
How to do it
Copy link to How to do it- Open the account menu and select Billing.
- Select Manage invoices & payments, or select Update next to Payment method.
- In the Stripe billing portal, add the new payment method.
- Set it as the default and remove the old card if you no longer use it.
- Return to Mindstamp. The next invoice uses the new method.
At checkout
Copy link to At checkout- The payment page lists the payment methods available to you.
- You can enter a promotion code if you have one.
- You can add a tax ID, and it prints on your invoices.
- The final amount, including any tax, is confirmed at payment.
Invoices and receipts
Copy link to Invoices and receiptsOpen Manage invoices & payments to see and download past invoices. The Billing page also shows the date and amount of your next invoice.
If a payment fails
Copy link to If a payment failsThe Billing page shows Payment past due with a Pay invoice button. Pay the invoice or update your card to keep your videos live. If an invoice stays unpaid, the account is suspended and viewers cannot watch until it is paid.
Invoices, bank transfer, and procurement
Copy link to Invoices, bank transfer, and procurementBasic through Ultra are self-service. Enterprise quotes can cover custom capacity, procurement, security, and contract requirements after review. For a yearly plan over $2,000, you can pay by invoice with an ACH bank transfer or a check. Contact the team before you buy.